Travel insurance

Travel insurance gives you peace of mind before and during your trip – protecting you from unexpected costs if something doesn’t go to plan. 

With Staysure, every policy includes protection for: 

• emergency medical expenses while you’re abroad 

• trip cancellations or cutting your holiday short 

• lost, stolen or delayed baggage 

• travel delays and missed departures       

• emergency repatriation if medically needed 

• pregnancy complications (up to a certain stage) 

• lost or stolen passports and travel documents        

You can also add extra cover for cruises, winter sports, golf, gadgets and more – so your policy fits your trip. 

Full details of what’s included and excluded can be found in the policy documents. 

Our claims process is designed to be simple and fair – we’re here to support you from start to finish. 

• UK-based claims team – here to help you every step of the way. 

• Quick and fair assessments – with fast payouts on approved claims. 

• Clear guidance – we’ll let you know exactly what information we need. 

• In 2024, we paid over £99 million on 59,834 claims. 

• Our highest payout in 2024 was £681,434. 

Many of our customers tell us how easy it was to claim – and how reassuring it is to have Staysure on their side when they need us most. 

• “For the first time ever, we had to claim on our policy when my husband broke his hip prior to travelling… Thank you to Staysure who have paid out the full claim (excluding the policy excess), giving us one less thing to worry about.” – Helen, Trustpilot review 

• “I contacted Staysure and they paid me within 2 days, no hassle, simple and straightforward. So, I have taken another policy for my cruise holiday this year.” – Gordon, Trustpilot review 

Everyone’s trip is different – that’s why we let you tailor your policy with optional extras, giving you even more protection for the type of holiday you’re taking. 

You can add extra cover for: 

• gadgets – protect your mobile, tablet, camera and other devices while you travel 

• winter sports – cover for skiing, snowboarding and other winter activities (included with Signature and Comprehensive annual multi-trip policies as standard) 

• golf holidays – protection for your golf equipment, green fees and more 

• cruise holidays – cruise-specific cover including cabin confinement and itinerary changes 

• excess waiver – reduce your out-of-pocket costs if you need to make a claim 

• long stays – perfect for extended trips abroad 

When you get a quote, you’ll be able to see which optional extras are available and choose the ones that suit your trip. 

Getting a quote is quick and easy – you can do it online or by phone. 

1. Tell us about your trip 
   Let us know where you're going, who's travelling and how long you'll be away. 

2. Share your details 
   We’ll ask a few simple questions about your health and any existing medical conditions. 

3. Get your quote 
   We’ll create a personalised quote and email it to you for convenience.